My Cordless light only works when plugged into a socket

Modified on Tue, 17 Sep at 2:06 PM

If you have a Cordless Light that works when plugged into a mains socket but turns off as soon as it's unplugged, this indicates that the battery is no longer holding a charge and will need to be replaced. 


Our Cordless Batteries offer a 1-year guarantee so if your battery is within warranty, please let us know and we will send you a free of charge replacement. 


If your battery is over 1-year old, you will need to purchase a replacement. 


For guidance on how to replace the battery in your Cordless Light, please see a YouTube video below: 

https://youtu.be/3h3V9SMtUng

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article