The bulb pin is stuck in the bulb holder

If the pin on your bulb becomes stuck in the bulb holder, there is a simple way to remove it:

1. Turn your light off, wait for it to cool and unplug it from the mains. 

2. Tilt the head of the light backwards to give you a clear view inside.

3. Hold the back of the light head securely.

4. Using a pair of tweezers or pliers, grip the protruding pin and gently pull it towards you.

The pin should loosen and come out of the bulb holder.

If the pin does not come out using this method, please click here and refer to step two of our troubleshooting and repair guide.